How long will delivery of my object take?
Once you’ve paid for your order, you’ll see the estimated delivery date on the PostNL website.
Delivery within the EU usually takes 2 to 7 working days.
Delivery outside of the EU usually takes 7 to 21 working days. However, it might take longer if the parcel has to go through customs or if there are any local holidays.
Unfortunately, we have no influence on and are not able to assist with customs procedures. We apologize for any inconvenience caused by delivery delays as a result of this.
How do I place an order?
Simply browse our online catalog, add your desired items to the cart, and proceed to checkout. We accept multiple payment methods, including credit cards and PayPal, for your convenience.
Can I obtain more information about a certain object?
Yes. For any questions regarding the details of an object you can contact us. When referring to certain object please use the SKU number you can find on the page of the object.
What is my orders status?
You can follow your orders status through the order page, where you will find the estimated delivery date and status of the order.
You can also track the parcel on the shipping company’s website using the tracking code you’ll find on the order page.
How do I contact customer support?
For any questions you can reach us by phone: +31616211818 or e-mail: [email protected]
Also our live chat support is available 24/7, we aim to answer to your inquiry within 24 hours.
Do you offer international shipping?
Yes, we offer international shipping.. Shipping costs and delivery times may vary based on your location.
What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, ApplePay and Cryptocurrency.
Do you share your customer’s information?
No, we do not share or sell our customers’ information to any person or agency. All the information is kept confidential and secret and is used only for shipping purposes. You can read more about Privacy Policy
Can I use a fake name for delivery?
We strongly advise against it because you won’t be able to retrieve your package from the post office (if they hold it for you) with your ID and the shipment will then be lost.
What should I do if my question is not listed here?
If your question is not listed here then feel free to contact us.