We understand how important it is for our customers to quickly and safely receive their order. To keep you satisfied, we have a policy regarding the shipment process.

After your purchase is complete, we will start processing your order promptly. We aim to securely package and ship your parcel within 3 working days. Depending on your location, the estimated time of arrival of the package differs. For our customers in Europe, delivery should take 2-7 working days. For any other countries outside of Europe it should take: 7-21 working days. Please take into consideration that local holidays and customs can longer the process.

Once your package is shipped, you’ll receive the tracking number of your parcel via e-mail. Besides this, the shipping company (PostNL) will keep you updated via e-mail regarding the shipping status as well. You can follow your parcel through PostNL website with the tracking number we have provided.

We arrange worldwide shipping. Your location and the weight of parcel determine the costs, this is an automated process.

All the items will be shipped by registered mail. In case of loss or damage, contact us within 3 days upon arrival of the parcel so we can open a claim at the shipping company. When possible, always take photos of the damage and the package, when making a claim.

Simply contact us if you need help with your order, want information regarding the shipment process, or have any specific request regarding the shipment. There is help available if you need it. We really hope you enjoy shopping with us.